New Signup

– Download and install Remcash app

-Sign in to register with your email address and enter your password

– Visit or click on ‘forgotten password’

– Either your email address or username of the account

– Select submit- Check your inbox for a password reset email.

– Click on the URL provided in the email and enter a new password

– To verify your identity as per regulatory requirement

– You need your accounts details or cash (sending through an agent) or money to send

– Recipient contact details (full name, address and telephone number)

– All the countries listed in the drop down menu


– A confirmation message (email & SMS) will be sent to recipient and the sender.

– It takes less than 2mins and a maximum of 8 minutes

– Maximum amount of 10,000 USD

– Minimum of 20 USD

– When you enter the amount, the exchange rate will pop up

– Remcash app (available on google play store and Apple store)

– Remcash portal, Remcash agent/Merchant and short code

– Remcash agent

– Bank account

– MTN money transfer

– Vodafone money transfer

– AirtelTigo money transfer

– Yes, before you submit

– By clicking on the cancel bottom, but submitted transact cannot be cancelled.

– By exiting the page before submitting a transaction

– A refund is possible when recipient does not pick up cash after 14 working days. Transaction is reversed in this case.

– Successful transactions cannot be reversed

– Remcash cannot be held liable for wrong information sent. Sender must verify recipient details on confirmation pop up window.

My Account

– Click on reset password

– Enter your details you used for registration

– Answer confirmation question

– Email or text will be sent to you for password reset

– Multiple or attempting to enter wrong password three times

– Contact Remcash by sending a mail to

– Contact customer care on 0302428865


– By not giving out your account details

– Logout completely when you conclude a transaction

– No member of Remcash will call you for your personal details. Thus if you receive an email or call from anyone to ask for your personal details, do not give them out without calling our customer line to verify.

– Each transaction goes through a KYC (Know Your Customer) process as each country’s regulations.

– When the wrong address is used for transaction
– When the limit amount exceeds the maximum amount (10,000USD)
– When the limit amount is less than the minimum send amount (20USD)